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Patient FAQ

Questions about your patient edition.

Learn how clinician-reviewed correspondence is shared, what it can contain and who controls delivery.

Are you a clinician? Read the clinician FAQ instead.

For Patients

The patient edition is written for what happens after the appointment: a clearer account of the clinician-reviewed correspondence and the next steps it contains. It is related to the clinical edition, not an independent diagnosis or treatment plan.

Use the sharing controls shown with your patient edition. Because it may contain sensitive health information, verify the recipient and current access options before sending details.

AES-256 encryption at rest and TLS 1.2 or later in transit. Processing may involve service providers under data-protection agreements. Available access, export and deletion controls depend on the current workflow and public retention boundary.

There are no paid patient plans in this phase. Patients can access correspondence shared by their clinician.

Patient recording access depends on the current product workflow, clinical setting, applicable law and consent from the people involved. Agree the process with the clinician before recording anything.

Patient Getting Started

If your clinician has shared a patient edition, use the secure account entry associated with their message. If you have not received one, you can still visit briefly.health/patient to see a fictional example and learn how the workflow works.

The patient experience runs in a modern web browser on a phone, tablet, laptop or desktop. Use the secure entry point provided with your correspondence.

You do not need an account to read the public patient information or fictional example. To open correspondence sent to you, use the secure patient account entry associated with your clinician’s message.

Processing time depends on recording length, connection quality and the clinician review required. A patient edition is not ready to share until the clinician has checked and approved it.

That depends on the clinician’s workflow, the available recording setup and the consent requirements that apply. Briefly does not remove the need to ask before recording.

Sharing & Caregivers

When sharing controls are available, use the protected link or account entry shown with the patient edition. Share access details separately and only with people you intend to include.

Use the sharing controls shown with your patient edition. Remember that a shared edition may contain sensitive health information, so check the recipient before sending access details.

Use the access controls shown with the shared edition. If the option you need is not available, contact support@briefly.health before sharing further.

Recording depends on applicable law, the clinical setting and consent from the people involved. A caregiver should agree the workflow with the clinician before recording anything.

Receiving Correspondence

No. There are no paid patient plans in this phase. Patients can access correspondence shared by their clinician.

When your clinician uses Briefly, they can review and share a patient edition with you through the supported workflow. Delivery is a clinician-controlled step; nothing is sent simply because a draft was generated.

A patient edition can highlight three points from the reviewed correspondence that are useful to revisit after the appointment. The clinician remains responsible for the content and what is shared.

Still Have Questions?

Can't find the answer you're looking for? Our friendly support team is here to help.

Briefly is a correspondence productivity tool. Clinical recordings and letters are deleted on a daily schedule under a 30-day retention period and can be deleted from 28 days after creation. It does not replace clinical judgement or an electronic health record.

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Built by Dr Rajesh Nair · LinkedIn