Questions? We've Got Answers.

In a 2025 national survey, Australian patients said what they value most is being listened to, not rushed, and having things explained in simpler language. They asked for "something to read afterwards." After your consultation, Briefly creates a plain-English summary of what was discussed, including your diagnosis, treatment plan, and next steps. Medical jargon is translated into language you can understand and act on.

Yes. Patients told the NAB Health Survey one of the things they value most is being "in control of my healthcare." Briefly puts that control in your hands — securely share your appointment summary with family members, caregivers, or other healthcare providers. You control who sees your information and can revoke access at any time.

Your data is encrypted with AES-256 at rest and TLS 1.3 in transit. Briefly never shares your health information with third parties. You can export or delete your data at any time.

Your first recording is free with no account required. After that, Briefly offers affordable patient plans so you can continue understanding your healthcare journey.

Yes. With your clinician's permission, you can use Briefly to record your consultation and receive a plain-English summary afterward. Always obtain consent before recording.

Visit briefly.health/patient and tap "Try a Free Practice Run." You can record a practice consultation in under 2 minutes — no account or credit card needed. When you're ready for a real appointment, simply open Briefly on your phone or laptop before your consultation begins.

Briefly works on any device with a browser and microphone — iPhone, Android, iPad, laptop, or desktop. No app download is required. For the best experience, we recommend using Chrome or Safari on a phone or tablet you bring to your appointment.

Not for your first recording. You can try Briefly with a free practice run — no sign-up required. To save your summaries, share with caregivers, or access your history, you can create a free account in seconds.

Your plain-English summary is ready within 60 seconds of your recording ending. You'll see your diagnosis, treatment plan, medications, and next steps clearly explained — no medical jargon.

Yes. Briefly works seamlessly with telehealth consultations. Open Briefly on a separate device (e.g., your phone) while your video call runs on your computer, or use the same device — Briefly captures the audio either way. Always let your clinician know you're recording.

When you share a summary, Briefly generates a unique link protected by a 4-digit PIN that you set. Send the link to your family member or caregiver, then share the PIN separately (e.g., via text). They can view the summary but cannot download, copy, or forward it without your permission.

Yes. You can create separate share links for different people — each with its own PIN. This lets you share with your spouse, adult children, or other caregivers independently, and revoke access for any individual without affecting others.

Absolutely. From your Briefly dashboard, you can see who has access to each summary and revoke any share link instantly. Once revoked, the link stops working immediately — even if the recipient still has it.

Yes. A family member or caregiver can open Briefly on their device and record the consultation for you. The summary is generated on their device, and they can share it with you afterward. Both the patient and clinician must consent to the recording.

Free lets you receive unlimited consultation summaries from your doctor through Briefly — always free, no card required. Active ($9/month) adds the ability to record your own consultations, medication reconciliation, interaction alerts, and cloud storage integration.

No. Receiving consultation summaries from your doctor is always free. Your doctor uses Briefly to create letters, and you automatically receive a clear, plain-language summary in your Briefly app at no cost.

When your doctor uses Briefly, they can link your account using a QR code. After your consultation, the summary is automatically delivered to your Briefly app. You'll get a push notification when it arrives.

Every consultation summary includes three key takeaways — the most important things to remember from your appointment. You can share these with family or caregivers using a simple link.